Privacy Policy & Cookies
Privacy Policy
Last updated: 27.08.25
London Removals Service (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website [www.london-removals-service.co.uk
] and our services.
1. Information We Collect
We may collect the following types of personal information when you contact us or use our services:
Name, address, email address, and phone number
Details about your removal or service request (e.g., pickup and delivery addresses, property type)
Payment information (where applicable)
Communications you send to us via forms, email, or phone
2. How We Use Your Information
We use your personal information to:
Provide and manage our removal and transport services
Respond to your enquiries and provide quotes
Process payments and invoices
Improve our website and customer experience
Comply with legal and regulatory requirements
We will never sell or share your data with third parties for marketing purposes.
3. Sharing of Information
We may share your information only with:
Our trusted staff and contractors (to carry out your removal service)
Payment processors and banks (to complete transactions)
Legal authorities, if required by law
4. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
5. Your Rights
Under UK GDPR, you have the right to:
Request a copy of the personal data we hold about you
Request correction or deletion of your data
Object to or restrict our processing of your data
Withdraw your consent at any time
To exercise your rights, please contact us using the details below.
6. Cookies
Our website may use cookies to improve user experience, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings. For more details of our Cookie Policy please see the section below
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: vmk.removals@gmail.com
📞 Phone: +44 7443 054693
🌐 Website: www.london-removals-service.co.uk
Cookie Policy
1. Introduction
This Cookie Policy explains how London Removals Service ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
3. Why We Use Cookies
We use cookies for several reasons:
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Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.
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Performance and Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
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Functionality Cookies: These enable the website to provide enhanced functionality and personalisation.
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Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
4. Types of Cookies We Use
a. Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences or filling in forms.
b. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
c. Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
d. Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of the advertising campaign.
5. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. For example, we use Google Analytics to help us understand how you use the site and ways that we can improve your experience.
6. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in our cookie banner. Additionally, you can set or amend your web browser controls to accept or refuse cookies. Please note that if you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
8. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at info@london-removals-service.co.uk.